Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received an error through your local delivery service and might like to cancel your order, 1st check your e-mail and/or spam filtration system this means you clicked on the correct shipping address and/or URL. Once this offers been done, when you are continue to interested in continuing, simply reply to the e-mail with the details of your request and you should greatly appreciate virtually any assistance you may offer. For technical issues, you may possibly need to make contact with customer support via their particular telephone number: (Toll Free). Alternatively, if a person have any some other questions, you can send us an email and all of us will try our best to be able to assist you.
Your bundle appear at your current door within more effective to ten working days. Please note that will shipping times may vary from one courier company in order to another. Therefore, it is, usually preferable to order with a reputable company. To assist ensure your package deal arrives safely, we all always advise that will you sign your parcel’s “Thanks Regarding Sending” section mainly because it arrives. Your nearby delivery services are usually required to plainly display this signature bank confirmation on almost all sent items, which include Element Vape items.
As soon as your parcel has arrived at your door, you will need to collect it as soon because possible. This is normally done by simply completing a self-addressed, stamped envelope together with your return tackle and tracking quantity. Upon arrival, ensure that your unit is totally charged and prepared to start out using it immediately. Do not wait for your Component Vape product to warm up; that can not be stressed enough, especially in the case associated with rechargeable batteries.
As outlined within the above passage, when shipping in order to UK residents, delivery will be facilitated simply by one of our across the country network of courier companies, such since DPD, FED EX LOVER or UPS – but please enable for additional costs to be obtained into consideration whenever placing your order. Customers located within the Republic of Ireland are not authorized to buy online. Within most cases, consumers located within the Republic of Ireland will be struggling to purchase the product by using credit playing cards or debit cards. All of us are currently encountering some issues together with credit card scams in European countries and in certain instances, payments made making use of these methods might be declined or even reversed. In addition, all deliveries to EU customers may be controlled by taxes and import responsibilities.
Any time shipping internationally, you should note that persuits procedures are really time-consuming and frequently require Vape Pen Battery the assistance of an independent customs dealer. In the case of an imported product, delivery occasions will be based mostly on your courier’s international delivery support and transit times may greatly surpass our internal shipping estimates. In case you are uncertain of expected flow times, please get in touch with us immediately. International orders will generally arrive within three to five business days right after payment has been received.
For all questions concerning this matter, make sure you note that every questions should be focused towards our corporate headquarters. Should you need to create modifications or inquire about our services in general, you may do so from anytime during company hours, Monday by means of Friday, except Sunday, Wednesday, and Thursday. Should you have got any other concerns, you can either contact our consumer service team or even one of our sales representatives at the main office. In case you prefer to location your order on the internet, you are welcome to visit internet site and follow typically the simple instructions provided. All billing and ordering information will certainly be provided in the click of a button.
As usually, we strongly recommend that all orders be paid for entirely before shipping or delivery regarding products. Any modifications to shipping or even delivery policies is going to be clearly indicated upon receipt of transaction. In the celebration of a problem in any merchandise, please contact all of us right away for a return or alternative. As long as your satisfaction will be our most critical, all of us will work with you to make positive that you have got the absolute best digital products available.